Welcome to the Customer Service Carnivale! I wanted a change of scenery, so to speak, so instead of hosting it at my customer service blog, I've decided to do it here! I want my readers to realize that even though you have an online business, you still have to give good customer service. You can't hide behind your computer if a customer has a complaint about your business ;)

Hopefully you will find inspiration here to keep doing your best! So without further ado...

• Connie Smith, Envision of the Envision Blog shares an event for contact center managers and directors on January 17, 2008 in Omaha, NE. Ok, so maybe you're not in the call center industry - I'm sure you can still learn something from this event!

• GP has many inspirational thoughts in the post, Fueling the Fire of Passion posted at Innside Montana-Your Home at the Range. I like this little tidbit: "Persistence . No such thing as “giving up” in a successful person’s mind. Just like the Energizer Bunny, they keep going and going. As they say, success is 98% showing up, 2% talent." Customers love people who are persistent in helping them solve their problems!
  

• Here's another post by GP that I love, Riding Lessons. All these lessons can be applied to people (customers) as well!

• Sagar presents an outstanding list of customer service tips: The eCommerce Customer Service Checklist: 50 Things Every Business Should Be Doing posted at Virtual Hosting.

• Is it true that a beautiful maiden's words can smooth even the angriest customers? Find out by reading Beautiful Maiden Business Strategy posted at MarketingDeviant.com.

• Are customers reading your emails? Service Untitled shares Creating Passionate Users With Email Tips. I'm going to try out some of these tips for the Online Business Resources Newsletter that will make its debut in January!
  

Well, that's it for this edition! Thanks to all of you who submitted an article and thanks to you for reading ;)

The next Customer Service Carnivale is on December 17 (mark your calenders!) and the Envision Blog will be hosting! Submit your customer service related articles by December 15th...

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